JFCS is seeking a full-time Case Manager/Counselor. Responsibilities include case management activities that promote stability for families with children and safety and well-being with older adults; counseling services that offer guidance to couples, families and individuals who are dealing with issues that affect their mental health and well-being; facilitation of support groups and educational workshops. Working knowledge of community resources is essential. Master’s in Social Work preferred.
Salary Range: $35,000 - $50,000
Purpose: Provide case management activities with a range of vulnerable individuals and families. Provide counseling services that offer guidance to couples, families and individuals who are dealing with issues that affect their mental health and well-being. Other duties include, but are not limited to, leading psycho-educational groups and workshops, facilitating support groups and assisting clients with the acquisition of government benefits.
- Case management services that may include the provision of concrete services such as assessment, completing eligibility forms, resource coordination, securing government assistance, financial planning, etc.
- Networking with family resource coordinators at JCPS.
- Stay current on general community resources and local/federal entitlement programs and assist clients in obtaining them.
- Participate in community health fairs and events to represent JFCS programs.
- Conduct Family Stability activities to meet performance expectations and outcomes.
- Collect demographic and outcome data on all Family Stability clients and complete reports according to schedule.
- Coordinate with agency staff to capture Family Stability activities.
- Individual, couples and family counseling.
- Conduct homecare and/or PALS assessments, as needed.
- Assist Holocaust survivors with Blue Card eligibility and recertification.
- Maintain accurate, complete and timely client records and associated notes in the mandated systems according to agency and HIPAA policies.
- Provide administrative assistance to clients on issues relating to completing insurance forms, securing government assistance, etc., including paperwork and in-person advocacy as appropriate.
- Information & Referral (I&R) services with agency clients.
Supervisory Responsibility: N/A
Travel Requirement: Considerable local travel (Louisville Metro area) required during the course of business.
Pre-Employment Requirements: Satisfactory completion of a pre-employment background and drivers’ record check. Negative TB test and drug screen required.
Education, Training and Experience Requirements:
- Master’s in Social Work, CSW preferred.
- Responsible for meeting agency, grant and other funder outcomes in a timely manner
- Attend all agency and department meetings, including weekly clinical meeting with peer clinical supervision.
- Meet reporting and departmental deadlines.
- Maintain up-to-date client case records and outcomes measurement as mandated by internal policies and procedures, and by those with contracted organizations.
- Handle all Protected Health Information (PHI) and Personally Identifiable Information (PII) confidentially and follow agency mandates procedures regarding the security of client/agency information.
- Conduct self in a professional and respectful manner with coworkers and community members.
Knowledge, Skills and Abilities:
- Ability to develop constructive, professional and cooperative working relationships with others and maintain those relationships over time.
- Effectively utilize general and program-specific computer programs (e.g. Microsoft Office Suite, Penelope, etc.)
- Effectively operate typical office equipment (telephone, computer, fax machine, copier, mail machine, etc.)
- Sensitivity to different cultural, socio-economic and age groups.
Physical Requirements and Environmental Conditions:
- Tasks involve sitting, standing, walking, kneeling, bending, crouching, reaching and performing other physical requirements commensurate with demands of the position, specifically conducting home visits.
- Sedentary work which involves sitting most of the time.
- Must be able to speak (expressing or exchanging ideas by means of spoken words)
- Must be able to hear (hearing aids acceptable)
- Close visual acuity to perform activities such as viewing a computer terminal, excessive reading, and preparing and analyzing data and figures (corrective devices acceptable).
- The worker is not substantially exposed to adverse environmental conditions (typical office work).
How to Apply:
Please send your resume and cover letter to firstname.lastname@example.org.