Case Manager/Counselor

Employer: Jewish Family & Career Services

Job Description

JFCS is seeking a full-time Case Manager/Counselor. Responsibilities include case management activities that promote stability for families with children and safety and well-being with older adults; counseling services that offer guidance to couples, families and individuals who are dealing with issues that affect their mental health and well-being; facilitation of support groups and educational workshops. Working knowledge of community resources is essential. Master’s in Social Work preferred.

Salary Range: $35,000 - $50,000

Job Requirements:

Purpose:  Provide case management activities with a range of vulnerable individuals and families. Provide counseling services that offer guidance to couples, families and individuals who are dealing with issues that affect their mental health and well-being. Other duties include, but are not limited to, leading psycho-educational groups and workshops, facilitating support groups and assisting clients with the acquisition of government benefits.

Essential Functions:

  • Case management services that may include the provision of concrete services such as assessment, completing eligibility forms, resource coordination, securing government assistance, financial planning, etc.
  • Networking with family resource coordinators at JCPS.
  • Stay current on general community resources and local/federal entitlement programs and assist clients in obtaining them.
  • Participate in community health fairs and events to represent JFCS programs.
  • Conduct Family Stability activities to meet performance expectations and outcomes.
  • Collect demographic and outcome data on all Family Stability clients and complete reports according to schedule.
  • Coordinate with agency staff to capture Family Stability activities.
  • Individual, couples and family counseling.
  • Conduct homecare and/or PALS assessments, as needed.
  • Assist Holocaust survivors with Blue Card eligibility and recertification.

Secondary Duties:

  • Maintain accurate, complete and timely client records and associated notes in the mandated systems according to agency and HIPAA policies.
  • Provide administrative assistance to clients on issues relating to completing insurance forms, securing government assistance, etc., including paperwork and in-person advocacy as appropriate.
  • Information & Referral (I&R) services with agency clients.

Supervisory Responsibility:  N/A

Travel Requirement: Considerable local travel (Louisville Metro area) required during the course of business. 

Pre-Employment Requirements:  Satisfactory completion of a pre-employment background and drivers’ record check.  Negative TB test and drug screen required.

Education, Training and Experience Requirements:

  • Master’s in Social Work, CSW preferred.

Performance Requirements: 

  • Responsible for meeting agency, grant and other funder outcomes in a timely manner
  • Attend all agency and department meetings, including weekly clinical meeting with peer clinical supervision.
  • Meet reporting and departmental deadlines.
  • Maintain up-to-date client case records and outcomes measurement as mandated by internal policies and procedures, and by those with contracted organizations.
  • Handle all Protected Health Information (PHI) and Personally Identifiable Information (PII) confidentially and follow agency mandates procedures regarding the security of client/agency information.
  • Conduct self in a professional and respectful manner with coworkers and community members.

Knowledge, Skills and Abilities:

  • Ability to develop constructive, professional and cooperative working relationships with others and maintain those relationships over time.
  • Effectively utilize general and program-specific computer programs (e.g. Microsoft Office Suite, Penelope, etc.)
  • Effectively operate typical office equipment (telephone, computer, fax machine, copier, mail machine, etc.)
  • Sensitivity to different cultural, socio-economic and age groups.

Physical Requirements and Environmental Conditions:

  • Tasks involve sitting, standing, walking, kneeling, bending, crouching, reaching and performing other physical requirements commensurate with demands of the position, specifically conducting home visits.
  • Sedentary work which involves sitting most of the time.
  • Must be able to speak (expressing or exchanging ideas by means of spoken words)
  • Must be able to hear (hearing aids acceptable)
  • Close visual acuity to perform activities such as viewing a computer terminal, excessive reading, and preparing and analyzing data and figures (corrective devices acceptable).
  • The worker is not substantially exposed to adverse environmental conditions (typical office work).

How to Apply:

Please send your resume and cover letter to