Employer: ElderServe, Inc.

Job Description

ElderServe, Inc., is a 501(c)(3) non-profit organization, serving senior citizens in the Louisville area. Incorporated in 1962 as Senior House, Inc., ElderServe began operations in June 1963 in the former YMCA building at Third Street and Broadway as a social development and recreational center for seniors. In 1968, the agency moved to Dosker Manor on East Muhammad Ali Boulevard, where it remained until 2014. It also operates a senior center and adult day program at 28th and Magazine. In the 1970s, social services were added. To reflect the addition of social services to its original mission of social development and recreational programs, Senior House changed its name to ElderServe in 1990. In 2014, ElderServe relocated to the Atria Support Center on East Market Street. Following the merger with GuardiaCare in 2016, and adding guardianship and financial management services, ElderServe now operates at 215 W. Breckinridge St. Today, ElderServe continues its long tradition of responding and adapting to the changing and growing needs of our community’s older adults so that they can live safer, healthier and more meaningful lives.

Details about the agency’s history and its programs may be found at Programs provided include:

• Adult Day Health Center
• Care Management
• Crime Victim Services
• Financial Management & Guardianship
• Friendly Visitor Program
• HomeCare
• Senior Center at Oak & Acorn
• Senior Companions
• TeleCare
• Wellness Programs

Through the talents and efforts of its staff and volunteers, ElderServe continues to be one of the leading social service agencies in Louisville and Jefferson County. The Chief Executive Officer (CEO) is responsible for the successful leadership and management of ElderServe, according to the strategic direction set forth by the Board of Directors and implemented by the Executive Committee. The CEO will operate with a hands-on approach and is responsible for actualizing the mission, vision and values of ElderServe in the essential functions as follows:

• Serve as primary leader for the organization with clients, employees, donors, partners, and the community;
• Oversee the day-to-day operations of the organization, including all expenditures in accordance with the budget guidelines approved by the Board;
• Create and execute a draft of the annual business plan and budget for the operation and development of the organization. Coordinate final approval by the Executive Committee;
• Oversee all fiscal management for ElderServe to ensure that strategic objectives are met, and that the financial health of the organization is maintained and enhanced including: achievement of annual performance metrics in conjunction with the Board directives; oversight of fund raising and development efforts and assurance that current and potentially new funding relationships are maintained. Measurable results include managing to budget, maintaining adequate reserves, and ensuring the long-term financial viability of ElderServe.
• Identify and secure funding sources consistent with the operating budget and plan with the support of the Executive Committee;
• Oversee the plan to, properly select, oversee and discharge all ElderServe employees, contractors and service providers; determine duties, responsibilities and rates of pay, and negotiate contracts;
• Communicate with members and stakeholders, including but not limited to: preparation of reports and materials for the Board, updates for the membership on progress per the business plan, notable achievements, data from relevant research, industry issues/trends that could potentially impact ElderServe;
• Participate in professional, charitable and civic activities. Take a leadership role in these groups, when possible, to further the visibility of the organization on a local, community basis. Through these activities, develop legislative and business opportunities for the organization;
• Coordinate and collaborate effectively with other healthcare sector entities as appropriate; and
• Perform such other duties as the Executive Chair may assign.

Salary Range: $100,000 - $150,000

Job Requirements:

• Strategy & Planning: Comprehensive of the mission and long-range plans, insight into how those objectives relate to the community and the health-related marketplace, focused strategist with proven abilities to minimize barriers within and outside of the organization.
• People: The ability to develop teams and promote initiative and enthusiasm with a diverse audience. Skill in directing the work of others (including those that are not direct reports) and assisting their professional and personal development, while generating creative output and maintaining the objectives of ElderServe and doing so while maintaining deadlines and budgets.
• Development & Marketing: Demonstrated ability to raise funds and advance organization opportunities in a diverse marketplace.
• Leadership: Demonstrated ability to foster meaningful dialogue, coordination and collaboration among an audience with diverse backgrounds, priorities, and agendas to include employees, donors, partners and volunteers.
• Professional: Business principles, management techniques and basic legal issues. Extensive experience in healthcare affairs and community involvement, with broad knowledge of legislation and trends that impact the healthcare sector.
• Relationships: Ability to establish and maintain relationships with broad-based businesses (and organizations). Work well in environment in support of the organization objectives, inclusive of board directives and support of employee environment and in interest of care for clients.
• Execution: Ability to accomplish goals through the use of processes, committees, community resources and individual initiative.

• Bachelor’s degree required: Graduate degree preferred
• Minimum of 5 years of experience working in the industry
• Excellent communication skills to include writing, presenting and editing, with various audiences to include clients, donors, employees and partners
• Previous experience leading an organization as a CEO, COO, President or Executive Director; or has served in a capacity working closely with Boards
• Previous experience with the non-profit sector, either as a leader within an organization or as an active Board member
• Demonstrated success working with various personalities to achieve consensus
• Ability to travel to promote the interests in areas within the organization’s footprint
• Ability to work well under pressure
• Excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity
• Strong analytical and problem-solving skills
• Ability to work with minimal supervision and make independent decisions

• Reliable transportation, valid driver’s license, and proof of insurance coverage
• Signed Confidentiality agreement
• Pass criminal background check
• Pass drug test
• Proof of current TB test

Moderate physical activity, including:
• Ability to effectively communicate in all internal and external relationships for all essential job functions
• Above average skills in reading, writing and speaking English
• Ability to lift up to twenty-five (25) pounds unassisted using appropriate lifting techniques and/or devices
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• While performing the duties of this job, the employee is regularly required to talk or hear
• The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
• The employee is frequently required to sit or stand for long periods of time and walk distances, as well as stoop, bend, kneel, crouch and walk up and down stairs on a frequent basis
• The employee will be required to attend community events and meetings, and must be able to drive unaccompanied

How to Apply:

For consideration, please visit HERE and submit your resume and letter of interest: