Direct Support Advocate

Employer: Center for Women & Families

Job Description

OVERVIEW: The Community Advocate is responsible for providing individuals and families who have experienced sexual violence or intimate partner violence support in healing through active listening, empathetic response, crisis management, creative problem solving, and other community referrals and resources to meet their needs.


Program Services:

  • Conduct assessments, safety planning, intakes, and walk-in services with individuals and families in need of services, over the phone, virtually, and in person, via daily travel by company vehicle throughout our Southern Indiana service area
  • Provide daily support to clients in need of services throughout our Southern Indiana service area via company vehicle to maintain a consistent presence in the community and to ensure accessible services
  • Coordinate and provide a safe, stable, nurturing environment for youth while parents are attending group, workshops and individual sessions
  • Coordinate and provide transportation for individuals and families to appointments, emergency housing and other supportive services in the community
  • Ensure daily communication and collaboration with Community Advocate to meet the needs of clients
  • Assist in the coordination of interactions and activities that contribute to a safe, stable, nurturing environments
  • Maintain collaborative partnerships in the community
  • Follow safety protocols


  • Provide ongoing training and support to staff still new to the agency
  • Provide program orientation to SAFE nurses, volunteers and interns
  • Participate in peer to peer shadowing with co-workers


  • Maintain daily written, verbal, and electronic communication
  • Record client and community partner interactions in appropriate databases

Salary Range: < $35,000

Job Requirements:

Education: Bachelor’s degree. A minimum of 3 years of experience in a related field may be substituted for a degree.


•      Active listening skills

•      De-escalation skills

•      Self-starter

•      Developed sense of empathy

•      Excels in working with youth

•      Ability to remain calm during challenges

•      Organizational skills

•      Critical thinking skills

•      Ability to identify problems and offer creative solutions

•      Ability to communicate effectively, both verbally and in writing


  • Must have a valid driver’s license and maintain a driving record that meets CWF automobile insurance requirements.
  • Fluency in languages other than English are a plus.

How to Apply:

Please apply directly to The Center for Women and Families here.