Donor Database Coordinator

Employer: Boys & Girls Clubs of Kentuckiana

Job Description

  • Manages the day-to-day operations of the fundraising database, ensuring that it operates to its full potential to maximize income.
  • Creates, updates and maintains data structure, including but not limited to: effective maintenance of database codes, accuracy of donor and prospect names, salutations and contact information, maintaining accurate soft credit and pledge input, maintenance and reporting.
  • Keeps constituent files clean and up-to-date by checking database against external registers on a periodic basis.
  • Provides accurate and timely reports, queries and data exports for fundraising campaign purposes.
  • Ensures that all other database users are appropriately trained and kept up-to-date with procedures.
  • Supports colleagues by investigating problems and recommending solutions relative to any and all database functions.
  • Regularly communicates with leadership to ensure awareness of issues relative to data integrity and donor needs.
  • Works collaboratively with other Resource Development team members to conduct prospect research.


  • Responsible for timely and accurate gift entry and revenue tracking including but not limited to: check receipt process, wire transfer gifts, stock transfer gifts, and ensuring accurate gift entry.
  • Responsible for generating accurate, timely, and appropriately worded acknowledgment receipts for all donations.
  • Maintains a strong electronic and paper filing and tracking system for gift and pledge documentation.
  • Serves as the liaison with the Finance team for financial adjustments when necessary and regular reconciliations.

Salary Range: < $35,000

Job Requirements:

  • Post-secondary degree from an accredited college or university.
  • Previous direct experience administering a donor database.
  • Excellent organizational skills and demonstrated ability to prioritize tasks, meet deadlines, multi-task and work under pressure.
  • Ability to organize information and data and perform detail-oriented work with accuracy/timeliness/completeness.
  • Knowledge of the practices and principles of fundraising and/or prior experience with fundraising operations required.
  • Proven experience in effectively communicating with donors and funders via in-person interaction, phone, email and regular mail is preferred.
  • Ability to work with multiple staff within the Resource Development Team and throughout the organization.
  • Strong written and verbal communications skills as well as solid interpersonal skills.
  • Experience working in a Boys & Girls Club or other nonprofit organization preferred

How to Apply:

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